Your Data Protected by Industry-Leading Security Standards

As an ISO 27001:2022 certified and SOC 2 Type II compliant provider, we deliver transcription and translation services with uncompromising security. Our cleanroom processing facility and comprehensive security framework ensure your sensitive data receives maximum protection throughout its lifecycle.

Our Security Certifications

ISO 27001:2022 | SOC 2 Type II

  • Internationally recognized gold standard for information security

  • 93 security controls across 14 domains

  • Annual third-party audits ensure continuous compliance

  • Systematic risk management and incident response | - Operational effectiveness verified over 6+ months

  • All five trust criteria: Security, Availability, Processing Integrity, Confidentiality, Privacy

  • Independent CPA attestation

  • Demonstrates sustained security excellence

Cleanroom Processing: Unmatched Physical Security

Our cleanrooms provide:

  • Logical access control with 24/7 CCTV surveillance

  • Air-gapped processing for sensitive projects on isolated networks

  • Locked workstations with disabled USB ports and restricted internet

  • Secure media destruction with on-site shredding and degaussing

  • Zero personal electronics policy in processing areas

Technical Security Architecture

Data Protection

  • AES-256 encryption at rest

  • TLS 1.3 for data in transit

  • Hardware security modules for key management

Access Control

  • Zero Trust security model enhanced through Secure Access Service Edge (SASE) implementation

  • Multi-factor authentication required

  • Role-based access with least privilege

  • Privileged access management with session recording

Network Security

  • Segmented VLANs and next-gen firewalls

  • SIEM-based threat detection with rapid incident response

  • Annual penetration testing

Why This Matters to Our Clients

  • Reduced Vendor Risk: Independently verified controls minimize supply chain vulnerabilities 

  • Regulatory Compliance: Supports GDPR, CCPA, and industry-specific requirements 

  • Business Continuity: 99.9% uptime with 4-hour RTO and 1-hour RPO 

  • Zero Security Breaches: Perfect security record since inception 

  • Faster Procurement: Pre-validated credentials streamline vendor approval

Our Security Commitment

  • Comprehensive employee background screening and quarterly security training

  • Cyber liability insurance coverage

  • Monthly vulnerability scanning with defined remediation SLAs

  • Right-to-audit provisions for client assurance

  • Continuous improvement through regular assessments

For more information about our SOC 2 Reports, Security Documentation, or to inquire about a cleanroom facility tour, please contact security@productiveplayhouse.com